Privacy Policy
How Fairfax Water Damage Pros protects and handles your information.
Last updated: 2026-04-18
Fairfax Water Damage Pros (“we”, “us”, “our”) operates fairfaxwaterdamagepros.com (the “Site”) and provides restoration services in Fairfax, Virginia. This Privacy Policy explains how we collect, use, and safeguard information you provide when you use our Site or contact us for service.
Information We Collect
We may collect information you voluntarily provide when you contact us by phone or email, including your name, address, phone number, email address, and details about the restoration service you're inquiring about. We also collect basic analytics data automatically through our Site, including IP address, browser type, pages visited, and referring URL.
How We Use Your Information
We use your information to respond to service inquiries, schedule and perform restoration services, communicate about ongoing projects, coordinate with insurance adjusters on your behalf (when applicable), and improve our Site and services. We do not sell your personal information to third parties.
Information Sharing
We share your information only with parties necessary to provide requested services — for example, insurance carriers if you ask us to coordinate your claim, or subcontractors engaged specifically for your project. We do not share your personal information for marketing purposes.
Cookies & Analytics
Our Site may use cookies and similar technologies for basic functionality and analytics. You can disable cookies in your browser settings, though some Site features may not function fully without them.
Data Security
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. However, no method of transmission over the internet is 100% secure — we encourage you to contact us by phone for sensitive communications.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@fairfaxwaterdamagepros.com. We will respond within a reasonable timeframe.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
Questions about this Privacy Policy? Call (571) 708-6083 or email contact@fairfaxwaterdamagepros.com.